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70% of employees unhappy with leadership  

The Adecco Group reported results of its global study called Resetting Normal: Defining the New Era of Work. The report was said to examine the change in attitudes to work over the last year, as well as highlighting issues that companies need to address to stay agile in the current landscape. 

The study highlighted poor mental health as an emergent issue with more than half of young leaders (54%) suffering burnout. A third of workers also stated that their mental and physical health had declined in the last 12 months. The study stated that companies must re-evaluate how they support their staff and should provide wellbeing resources to their employees within the new hybrid working model.  According to the report, 67% of non-managers say that their leaders don’t meet their expectations for checking on their mental wellbeing.  

Leadership falling short  

Satisfaction with leadership is low, with only a third of non-managers feeling they are being recognised for the work in the business, and only half of all workers said that their managers encouraged a good work culture.   

Findings from the report stated that motivation and engagement is low with less than half of employees being satisfied with their career prospects in the company they work for with nearly 2 out of 5 considering new careers and moving to jobs with more flexibility.   

The Adecco Group’s Chief Executive Officer, Alain Dehaze, said: “For those who are not bound to being physically present to perform their work, it is obvious that we will never return to the office in the same way and that the future of work is flexible.  

Our research clearly shows that “one size will not fit all” when it comes to addressing employees’ needs and we’re increasingly seeing a leadership struggling to balance remote working and care for their teams. Now is the time to start bridging this gap by developing and equipping leaders and workers alike with the skills and capabilities they need to reignite motivation and build a cohesive company culture that maintains and develops a successful, resilient and healthy workforce.” 

In summary of the report:  

  • 82% of the workforce feels as productive or more so than before the pandemic 
  • Globally, 53% of workers want a hybrid working model where more than half of their time spent working is remote 
  • Long hours increased by 14% in the last year, with more than half of young leaders reporting that they suffered burnout  
  • 73% of workers and leaders are calling to be measured by outcomes rather than hours, while only 36% of managers are assessing performance based on results  
  • Satisfaction with leadership is low with an increasing disconnect with employees made evident. Only a third of non-managers are believed to be getting the recognition they deserve  
  • Anxiety about returning to the office is highest in Australia (53%), followed by the UK (52%) and Canada (51%). 

Do you have news to share? If so, please email debbie@talintpartners.com

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New research suggests it is not just the ‘job for life’ concept that has become outdated, but also the idea of working in the same industry for life.

According to analysis by FutureLearn, 21% of UK working age adults do not expect to be working in the same industry in 2030, a feeling shared by a quarter of those in Australia and one-fifth of those in America.

The findings were included in the digital education platform’s global Future of Learning report, for which it surveyed 2,200 adults in the UK, 1,182 adults in the US and 1,040 adults in Australia.

The survey found that many were planning to upskill to help them move into new careers. Overall, 40% of UK respondents said they were likely to take an online course within the next five years, with numbers highest among the younger generations.

The majority (60%) of Generation Z workers polled said they would take a course in the next five years, while 53% of Millennials were planning on doing so.

Many were planning a more imminent change of career, with 21% of UK respondents saying they would consider spending time or money to learn new skills for a job or career move in the next year. This percentage was 31% in Australia and 26% in the US.

Catalina Schveninger, Chief People Officer at FutureLearn, said: “There are no more jobs for life, which is something research has been predicting for some time. Lifelong learning is going to play an ever more central part in helping employees, jobseekers and career-changers alike to develop new skills, grow in confidence and increase their employability.”

Covid a catalyst

While the trend for workers to switch industries during their career has been in play for some time, the research also found that Covid-19 had exacerbated moves in this direction.

The pandemic has led one in 10 UK workers to rethink their career paths, with many having already experienced significant career changes.

Across the three countries, almost one in 10 young people (8% of Millennials, 7% of Generation Z) had already moved into a new industry as a direct result of the pandemic.

In addition, 15% of Millennials and Generation Z workers had re-evaluated their career path due to the pandemic.

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Talent Solutions

COVID-19 restrictions are lifting, and workplaces are reopening, but recent research reveals that three-quarters of UK workers fear going back into the workplace because it poses a risk to their health and safety. David McCormack, CEO of employee benefits and outsourced payroll provider HIVE360, says employers should take a simple seven-step approach that will support effective management of the workforce’s return to work.

Seventy three percent of workers admit they fear a return to the workplace. Responsible employers need to take action to support workers and ease their worries, to ensure they feel secure and comfortable whenever in the workplace, and know they have their employer’s support and commitment to maintain a safe environment.

The foundation to this is our seven-step return-to-work action framework:

  1. Communicate: Ensure workers know it’s ok to feel anxious about the return to the workplace. Encourage them to talk about their feelings so you can reassure them and take any additional action to ease any worries.
  2. Stay in touch: Make a point of checking in with staff regularly and ask how they are coping.
  3. Be flexible: For those feeling uncomfortable about being in the office, give them the option to continue working from home some days each week. For those anxious about a busy commute to work, be open to an early or late start and finish time for the working day.
  4. Be safe: People are counting on their employers to help them get back to work safely, and by putting employee health, safety and wellbeing at the heart of the return-to-work planwill help reduce any stress or anxiety:
  • Be COVID-19 aware, safe and secure. Employers have statutory duties to provide a safe place of work as well as general legal duties of care towards anyone accessing or using the workplace
  • Carry out a risk assessment of the entire workplace and implement measures to minimise these risks
  • Create a clear policy of behaviour in the workplace and share it with all employees. Policies should include the rules on wearing facemasks, social distancing, hand washing and sanitising, with the relevant equipment available to all. Include clear instructions on what people should do if they or someone they live with feels unwell or tests positive for COVID-19.
  1. Be caring: With concerns about the effects of COVID-19 on society and the economy, mental health is a growing problem, but people continue to feel uncomfortable speaking about it. This is unlikely to change, so make time to show you are an employer that recognises and understands by introducing and communicating the tools, support and measures available to them to help address any fears. Give them access to specialist healthcare resources, information and health and wellbeing support.
  2. Encourage work/life balance: Poor work/life balance reduces productivity and can lead to stress and mental health problems, so build-in positive steps to help the workforce achieve it by encouraging sensible working hours, full lunch breaks, and getting outside for fresh air and exercise at least once a day.
  3. Tailor solutions: Show that you understand that everyone’s personal situation is different and that you will do your best to accommodate it. Remind people of their worth as an employee, and the positive attributes they bring to the team.

Added benefits

Employee health and wellbeing support and benefits are a ‘must have’ rather than a ‘nice to have’. Onboarding and career progression, reward and recognition policies, training and development, employee benefits, work/life balance initiatives, financial, mental health and wellbeing support, are all essential components of an effective employee engagement strategy. Together, they improve and maintain a positive working environment.

HIVE360 is an expert in recruitment agency PAYE outsourced payroll. Our HMRC-compliant solution guarantees a speedy, transparent service, with no nasty fees for workers. It also delivers efficiency gains from payroll, digital payslips, pensions auto-enrolment and pay documentation support.

HIVE360 goes further. Our unique, customisable employee pay, benefits and engagement app Engage is provided as a standard element of our outsourced payroll solution. It gives workers access to an extensive range of health and wellbeing benefits and employee support services, including:

  • 24/7, confidential access to mental health support, counsellors and GPs
  • Thousands of high street and online discounts
  • Huge mobile phone savings
  • Online training resourcesand access to the HIVE360Skills Academy
  • A secure digital payslips portal
  • A real-time workplace pension dashboard to support employees’ financial wellbeing.
  • An incident reporting system to ensure the safety of employees in the workplace, which allows workers to – anonymously – raise serious issues or concerns with their employer directly through the app.

HIVE360 is a GLAA (Gangmasters and Labour Abuse Authority) license holder and is championing a new model of employment administration, redefining employment and pension administration processing. Visit: www.hive360.com

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With vacancy numbers hitting all-time highs in the UK since before the pandemic hit, online talent sourcing specialist, Talent.com, has warned employers that a lack of diversity in recruitment adverts themselves could hinder hiring strategies.

The latest data from the Office for National Statistics (ONS), shows that there are more job vacancies now than before the pandemic as employers look to bolster resources as restrictions ease and business demand finally increases after more than a year of uncertainty. However, Talent.com has warned that an audit of hiring process – including job adverts and descriptions – is needed to ensure they appeal to modern-day diverse audiences.

Values and “must-haves” for job seekers have changed dramatically in the last few years with the workforce placing large emphasis on things that matter as opposed to higher pay. There is far more focus on sustainability and diversity and inclusion in the workplace and the Black Lives Matters movement has served to accelerate the much-needed evolution of hiring practices and other business policies.

Without a more diverse approach to hiring practices, businesses could see limited hiring success in the second half of 2021.

Noura Dadzie, Vice President of Sales UK and International Markets at Talent.com said: “With unemployment levels dropping as vacancy numbers rise, the war for talent is accelerating exponentially. The challenge for hiring managers now is not just to get in front of the right people before the competition, but perhaps more importantly, have the right content to push to these audiences. Job seekers are placing greater emphasis on diversity initiatives and employment culture in a post-pandemic world, but as businesses attempt to replace lost resources, too many are falling into the trap of pushing out pre-Covid ads and job descriptions that are arguably out-dated and irrelevant.

“Job seekers are more likely to apply for a position if they can easily identify with the job description and advert. If these do not reflect the diversity of the new talent landscape, employers will be on the back foot – a less-than-ideal scenario in a growing economy.”

Should you have interesting news stories to share, please send them to the Editor Debbie.walton@talintpartners.com

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The combination of the large-scale downsizing of recruitment teams last year and the huge hiring surge this year has led to a significant increase in the number of companies using project RPO.

For a report commissioned by talent outsourcing and advisory firm AMS, Aptitude Research surveyed 342 TA and HR leaders at director level and above to understand the key drivers of project RPO.

Some 42% of survey respondents said needing help to face a hiring surge was the biggest reason for using project RPO. A similar percentage (40%) reported that their recruiting teams had been downsized in 2020.

“The challenge for many employers globally is that hiring hasn’t just increased slightly, many TA teams are dealing with significant spikes in hiring, while doing so with fewer internal resources in a highly competitive talent environment,” said Maxine Pillinger, Regional Managing Director for EMEA at AMS.

“We’ve been working with our RPO clients globally on a project basis for years, but now we’re seeing an increased level of demand for a partner to help them meet their short-term demands while they still support the ‘business as usual.”

Multiple secondary drivers

The second largest driver of firms’ decisions to opt for project RPO was reducing the time taken to fill vacancies, with 75% responding that with project RPO they were able to reduce their time to fill to less than 30 days.

Expanding into new markets (31%), supporting high growth (27%) and having fewer recruiters and resources (23%) were the other main drivers.

The report outlined that while traditional RPO partnerships often lasted more than two years, project RPO engagements are most commonly for less than six months, and for more than 70% of firms they are for less than six weeks.

But as is outlined in a new TALiNT Partners white paper, this lower level of commitment, combined with the current high demand, has led many RPO providers to become increasingly choosy about which projects they take on.

The report, entitled: The art of saying ‘no’ and the rise of ESG’, presents insights from an event co-hosted by TALiNT Partners and Cornerstone-On-Demand, with views from leaders at Gattaca, IBM, Lorien, Reed Talent Solutions, PeopleScout, KellyOCG, Hudson RPO, Green Park Interim & Executive Ltd, Aston Holmes, Armstrong Craven, Manpower Group Talent Solutions, LevelUp HCS, Datum RPO, Group GTI, RGF Staffing, Page Group, Resource Solutions and Comensura.

Providers get picky

A number of guests at the event said the high level of demand in today’s marketplace meant they were having to push back on some clients, either turning down work or tempering expectations about when projects could start.

Joanna Fagbadegun, Sales Director at Lorien, said: “The market is exceptionally busy, especially on the tech and professional side. We’re starting to notice more urgent requests from customers looking for recruitment team augmentation or a head to manage workload. Sometimes the ask is just for a price rather than a detailed proposal, which can indicate they may not have a clear idea of exactly what they need, just that they know they need help”.

Several providers said the sector’s own talent shortages have become a barrier to taking on all the work currently on offer. “The market challenge is always quality of workers in recruitment to support growth and enable the flexibility for new offerings. We haven’t learned from past downturns and upturns in demand,” said Adam Shay, Global Marketing Director of Resource Solutions. Nick Greenston, CEO of Retinue Talent Solutions agreed, adding that the industry has focused on growing outsourced juniors instead of attracting and retaining more experienced talent.

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New study finds that only 46% of businesses invest in anti-bias training for hiring managers 

A new report by global emerging talent and reskill provider, mthree, reveals that 54% do not use deliberately neutral job descriptions, and only 37% anonymise CVs by removing all potentially identifying information such as name, age, and educational history.

Less than a third (31%) said that they request diverse shortlists from recruiters and 9% of those surveyed do not currently have any anti-bias hiring practices in place at all. Of those that do, 88% have noticed some improvement and 49% said there has been a significant improvement.

“It’s really disappointing to see that so many businesses are still not using some of the most tried and tested anti-bias hiring practices,” said Becs Roycroft, senior director at mthree. “Lots of businesses are struggling with a lack of diversity, particularly on their tech teams, and implementing even just one of these tactics could make a real difference. In order to see the biggest difference, businesses should look to tackle bias at all stages of the recruitment process.

“If chosen carefully, recruitment consultancies and other talent partners can be an invaluable tool in the quest for diversity, as they should have their own comprehensive strategies in place to ensure inclusivity. Businesses must ensure that those responsible for recruitment are able to recognise their own unconscious biases, and given the tools to approach the process as objectively as possible, to ensure candidates do not face prejudice at the interview stage.”

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