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12% of employees believe HR doesn’t champion DE&I

New research from Cezanne HR has revealed that a staggering number of employees don’t trust their HR departments with 58% of respondents agreeing that their HR team champions DE&I, which evidenced strong HR leadership in this area. The same 58% also indicated better performance for HR when asked if they trusted their HR team more or less than before COVID-19. It was perceived that there is less favouritism by HR towards senior or junior staff in the business.

The industry is seeing the benefits that conscious DE&I brings to businesses when it comes to talent attraction and retention, but it seems most HR professionals and organisation leaders may not realise its ripple effects with almost a third of respondents (30%) didn’t know if their HR team champions DE&I, and 12% said their HR team didn’t.

For Cezanne HR’s new report, The Psychology of HR Relationship Building: Trust, visibility, and respect, 1,000 people across the UK and Ireland were asked about different factors that might influence HR’s relationships with the workforce.

For the last 18 months HR departments have grappled with how COVID-19 has affected the workforce and there’s been a definite increased focus on DE&I due to world events. The survey revealed that those HR professionals who are motivated and invested in DE&I showed a higher percentage of people who trusted them more before the pandemic (40% versus 32% for all respondents) than they do following the pandemic.

Shandel McAuliffe, Head of Content for Cezanne HR commented: “At a time when many employees are re-evaluating their career options, the relationship HR has with the wider workforce is critical. Trust is key to that. Employees that trust HR to help them grow with their current employer and create an environment that is fair and inclusive, are going to think twice before jumping ship.”

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Mobile makes up 80% of the working population, says Bersin Report

Research and advisory group, The Josh Bersin Company, has revealed that 80% of the current working population is “deskless”, this according to its latest report called The Big Reset Playbook: Deskless Workers.

This latest report is based on insights from the company’s ongoing Big Reset executive working groups. The report focuses on the recommended practices needed to create optimal work experiences for “deskless” employees in retail, healthcare, manufacturing, hospitality, transportation, and other sectors.

The report also revealed that based on current research by multiple sources, it’s in fact hourly workers who take the lead in resignation statistics.

Josh Bersin commented: “Because so little attention has been given to the working and personal needs of deskless employees, companies are now seeing mass resignations, unionisation efforts, and scores of unfilled jobs.”

The seven critical components of deskless work according to The Big Reset Playbook are:

  1. Promote and enable human connections and time for creativity. Deskless workers are the closest to the customer, but a mere 6% of manufacturing companies and 7% of consumer companies design jobs to allow people time to rest, reinvent, and innovate, compared to 21% of technology firms and 29% of professional services companies.
  2. Train managers to better coach deskless workers. Many companies fail to adequately support managers in the training and development of their people. Just 11% of hospitality companies invest in developing leaders at all levels, compared to 75% of pharmaceutical companies.
  3. Make the commute easy and establish belonging at work. Because remote work is not feasible for deskless workers, they need extra support with easy and safe commutes. A sense of belonging is especially important in light of the current resignation trends and skills shortages. Leaders need to demonstrate that they are actively listening to employees and taking actions as appropriate.
  4. Support the deskless worker’s entire life. Work flexibility is often not an option for deskless workers, so they need backup for taking care of families and support for balancing finances. The vast majority live paycheck to paycheck, and only 13% of the 2.7 billion deskless workers worldwide have paid sick leave.
  5. Help deskless workers build fulfilling careers. Deskless workers – especially those who may be in jobs ripe for automation – need pathways to future-proof careers.
  6. Create a deskless-first culture. A sense of belonging and community is critically important for deskless workers, yet many are often disconnected from the overall corporate mission and values when communication channels are designed for deskbound employees.
  7. Provide tools and services geared for mobile. Deskless workers are often left behind with no access to communication, tools, or resources. Mobile-first or adaptable approaches should be implemented.

Josh Bersin, global HR trends analyst and CEO of The Josh Bersin Company, commented on the findings: “As we go into the second winter season of the pandemic, hybrid work continues to be especially important, and much work remains to be done to design a new paradigm. In parallel, we must not forget the 80% of employees around the world have a work reality that is drastically different from their managers. Work strategies must keep in mind the needs of shop floor employees, restaurant servers, nurses, doctors, pharmacists, teachers, truck drivers, and warehouse workers.

“Many things have changed since March 2020, and deskless workers are at the receiving end of many of the most difficult work challenges. In some industries such as transportation or hospitality, large numbers of people were furloughed or laid off. Healthcare employees had to face extreme health risk in coming to work. Designing a new work reality for these deskless workers is a lesson in empathy, listening, learning, and communication.”

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Does your company suffer from toxic positivity?

A recent study by Leadership IQ, an employee engagement and leadership training company, found that an organization that pretends everything is fine or sends companywide memos avoiding topics that can’t be positively spun might be suffering from “toxic positivity”.

Toxic positivity in organizations is often seen when leaders avoid sharing or discussing the tough challenges they’re facing. The study showed that only 15% of employees believe that their organization always openly shares the challenges facing it. By contrast, 42% said their company never or rarely shares its challenges.

There’s a long-standing belief among many leaders that talking about tough issues scares people and worsens the situation where the reality is the opposite. The study found that if an employee believes their company openly shares the challenges facing it, they’re about 10 times more likely to recommend it as a great employer.

It’s not just sharing organizational challenges where toxic positivity appears, however.

In a complementary study, The State of Leadership Development, more than 21,000 employees were asked to what extent their leader responded well to hearing about problems. Disturbingly, a mere 26% of employees said that their leader always responds constructively when employees share their work problems.

Developing resilience

The key to developing resilience, optimism, self-efficacy, and a host of other emotional-wellness skills is to acknowledge reality, not to deny, avoid, or dismiss it. Wallowing in misery will, of course, increase negative feelings. But denying misery or tough challenges is even worse.

To avoid toxic positivity, leaders need to accept that their employees are not clueless and can’t handle reality. In fact, ignoring or dismissing reality is one of the fastest ways to undermine employees’ trust in leadership. Instead, leaders should acknowledge reality and then focus their efforts on developing and explaining plans to make that reality better.

“Toxic positivity is an excessive and distorted form of positive thinking. It’s putting a positive spin on all experiences, no matter how dire or tragic,” explains clinical psychologist Dr. Andrea Burgio-Murphy. “For example, you could be experiencing toxic positivity when a friend or boss minimizes or refuses to acknowledge your negative feelings. Or perhaps they go further and try to spin your dire situation in a positive way, like ‘this is a blessing in disguise’ or ‘all things happen for a reason.”

Please share any newsworthy content with debbie@talintpartners.com 

 

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Reskilling workforce key to plugging skills shortage hole

The newest McKinsey Global Survey on reskilling has highlighted the urgency needed to address massive skills gaps across all industries. The accelerated move towards digitization and remote work has placed new demands on employees who now require different skills to support significant changes to the way they work and to the business priorities their companies are setting.

Most of the survey respondents said that skill building (more than hiring, contracting, or redeploying employees) is the best way to close skills gaps and that they have accelerated their efforts to reskill or upskill employees since the start of the pandemic. The results also pointed towards a shift in the most important skills to develop, which leaned towards being social and emotional in nature, for example, empathy, leadership, and adaptability.

The survey suggested that the need to address skill gaps is imperative with most respondents (58%) saying that closing skill gaps in their companies’ workforces has become a higher priority since the pandemic began. And of five key actions to close these gaps – hiring, contracting, redeploying, releasing, and building skills within the current workforce – skill building is more prevalent now than it was in the months preceding the pandemic. Sixty-nine percent of respondents said that their organizations do more skill building now than they did before the COVID-19 crisis.

The redeploying of talent to new roles often requires some degree of skill building and has become more commonplace over the past year with 46% of respondents reporting an increase in redeploying talent within their organizations.

Additionally, the results of the survey suggested that this commitment to skill building represents more than a one-time investment. More than half of respondents said that their companies plan to increase their spending on learning and skill building over the next year, compared with their investments since the end of 2019.

 

 

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News channels negatively portray the community

According to new research by INvolve, 73% of the LGBT+ community believe they have witnessed discrimination because of unrealistic and negative media portrayals.

In the survey of 537 respondents, 369 of which identified as LGBT+, 50% report that the news is the platform that showcases the most negative portrayals of the community with 68% reporting unrealistic portrayals of the LGBT+ community. These figures were followed closely by Reality TV (47% and 60%) and TV Dramas (25% and 52%).

The research revealed that the way that the LGBT+ community is represented in media is having ripple effects on ‘real-world’ situations for LGBT+ individuals. Nearly 70% believe that the media affects the way they are perceived in the workplace, 60% within their family and 50% within their social circles. Over half of respondents (53%) believe that these perceptions are negative and only 16% believe they are positive.

It is clear from the study that there is a need for more diverse, realistic, and positive representations of the LGBT+ community within the media but INvolve believes this can only happen if there are powerful role models leading the way in the news media and in workplaces.

The annual OUTstanding LGBT+ Role Model List has launched and it celebrates businesspeople who play a key role in breaking the glass ceiling for LGBT+ individuals in the workplace.  The OUTstanding Role Model Lists, supported by Yahoo Finance UK, is one of three sets of role model lists produced annually by INvolve.

Lex Chan, General Counsel at the Business of Fashion, is named number one of the Future Leaders list. They are named alongside two other British businesspeople, Bruna Gil, Channel Partner Lead at LinkedIn, and Jules Buet, Quantitative Developer at Citi.

Francesca McDonagh, Group Chief Executive Officer for Bank of Ireland Group, Beatriz Martin, UK Chief Executive & Group Treasurer of UBS Group AG, and Caroline Frankum, Global CEO of Kantar, take three spots in the Top Ten Advocates list.

Suki Sandhu OBE, founder and CEO of INvolve, commented:

“Positive role models in business are vital. They blaze a trail for change and inspire others to take action for inclusion.

“They are all working to dismantle systems and smash barriers to progress that can prevent the LGBT+ community from succeeding and thriving both in business and beyond. You can’t be what you can’t see so there is a great need for strong and meaningful role models to be visible in business, across the media and in society.”

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Bullhorn, a global leader in cloud-based software for the staffing industry and Pixid, a European-owned cloud-based recruitment technology provider have joined forces to increase their service offering for their clients. This partnership is set to reinforce both enterprises’ position in key global recruitment markets.

The evolution of recruitment solutions ecosystem has seen innovative start-ups challenge larger enterprises. Bullhorn historically has actively sought out partnerships with those businesses offering the most innovative solutions. This has enabled Bullhorn customers to connect with other recruitment and HR systems.

PIXID VMS is the first global mid-market, fast-to-deploy, pay-as-you-go Vendor Management System (VMS) to implement a full two-way integration with Bullhorn. This is of major benefit for temporary staffing agencies and MSPs, who will now be able to connect these two very powerful tools.

The PIXID VMS solution enables temporary staffing agencies to streamline their contingent staffing processes and seamlessly connect with their end clients and workers. The new integration between Bullhorn and Pixid VMS, will allow recruitment suppliers to receive requests, identify, select and supply suitable candidates for contingent work assignments directly via the Bullhorn system, within seconds.

Group President of PIXID Group, Etienne Colella says: “PIXID Group has adopted a partnership strategy to connect the very best recruitment and staffing industry players to our state-of-the-art solutions. We look forward to growing further opportunities with Bullhorn as our markets in Europe and around the world expand.”

Peter Linas, CPO and EVP of Corporate Development at Bullhorn says: “We are delighted that Pixid Group has chosen to partner with Bullhorn. By combining PIXID VMS with our world-leading technology, Bullhorn users are now able to connect these two very powerful and complementary tools, giving them a competitive advantage by greatly expanding their abilities to provide rapid and reliable contingent staffing services to their clients via the Bullhorn platform.”

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Hiring teams find better ways to keep candidates engaged 

JobAdder, the global recruitment software provider has released a new integration with LinkedIn Recruiter System Connect (RSC) to improve hiring workflows, time to hire and the candidate experience – at a time when the war of talent is raging.  

The integration provides a seamless process for recruiters and candidates that connects users to the RSC platform and JobAdder without switching platforms.  

This functionality adds to JobAdder’s offering. It allows recruiters to find quality candidates quickly, know instantly which candidates from LinkedIn are already in their JobAdder account and engaged with, see all In Mail messages from both platforms in one place and cross-reference data from both sources. 

Rob Brodie, Head of Corporate Sales at JobAdder believes this new integration will speed up hiring processes at a crucial time for employers. He said: “With skills shortages rife, hiring managers need real time information quickly in order to fill resourcing needs and keep applicants engaged. The challenge for many is that information is often hosted in numerous locations – with communication going out via emails, LinkedIn, company applicant tracking systems and much more. By integrating LinkedIn RSC, we can help save recruiters time in shortlisting candidates, aid the nurturing of a database of high-quality candidates, maximise efficiency across hiring processes and enable hiring teams to continue using the tools they already value, all in one place. This not only improves efficiencies for employers, but also enables hirers to get to the best talent quickly – a critical benefit given the limited availability of top skills at the moment.” 

Adam Gregory, Senior Director, Talent and Learning Solutions at LinkedIn said: “We are delighted with the JobAdder integration into LinkedIn Recruiter. Businesses are looking to fill roles as quickly and effectively as possible, and this integration provides recruiters better visibility across the entire candidate process in a single view and can reduce placement time.” 

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68% of white men ‘don’t feel they need more D&I education’

A study by Dynata has suggested that one in three employees fear that an unintended consequence of increased awareness around D&I would be losing their role.

The research polled over 1,300 workers from the UK and nearly 10,000 from countries such as France, Germany and the USA. It explored the attitudes and opinions of employees, managers and people leaders surrounding EDI programmes in organisations.

The study stated that, while one in three employees rated accountability and progress reporting as the most important element of a successful D&I strategy, the same amount also feared that the consequences of such reporting could endanger their chances of working for D&I-centric organisations.

A total of 68% of white men who responded to the survey believe that they don’t need any further education about the importance of D&I, yet a massive 46% believe that a greater emphasis of D&I may lead to their losing their own job.

According to the study, 66% of respondents noted that creating a safe environment and paying employees fairly for their work were the most desired and important outcomes of any D&I initiative.

The benefits of doing so, included greater feelings of confidence, productivity and belonging among workers.

It appears that there is a ‘significant’ gap between senior leaders and workers in measuring the success of D&I within organisations.

  • 60% of bosses believe that they are creating a ‘culture of belonging’
  • 41% of workers perceive their managers are, in fact, creating a culture of belonging

“A diverse workforce which brings together different perspectives, ideas and ways of thinking is essential for innovation in business, just as it is in wider society,” commented Samuel Kasumu, former advisor to the Prime Minister and Managing Director at Inclusive Boards.

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Gender pay gap in the UK is 16.01%

New research from William Russell revealed the countries around the world that are the most empowering countries for women to live and work – and the UK didn’t make the list.

To score countries and rank them, the team at William Russell looked at a number of factors to create the Female Empowerment Score including:

  • Gender Pay Gap
  • The proportion of women who achieve tertiary education
  • The length of paid maternity leave
  • Female representation in government

The 10 best countries for female empowerment: 

Rank Country Female Empowerment Score 
1 Iceland 7.64
2 Finland 7.62
3 Ireland 7.22
4 Belgium 7.12
5 Denmark 7.04
6 Canada 6.83
7 France 6.77
8 Norway 6.73
9 Sweden 6.67
10 Lithuania 6.64

 

  • Iceland topped the list as the most female-friendly place to live and work, with a female empowerment score of 7.64. This Nordic island nation is well known for its progressive views and welcoming culture with more than half of adult women having achieved tertiary education such as a university degree.
  • Finland took second place with a score of 7.62. Finland has achieved excellent representation for women in its government, with 50% of all ministerial positions occupied by women.
  • Ireland takes third place, with a female empowerment score of 7.22. Ireland has a relatively low gender wage gap of 7.99% and a very competitive 182 days of paid maternity leave for new mothers.

The research also revealed the following:

  • The average gender wage gap around the world is 28%, the UK is above that with 16.01%.
  • The length of paid maternity leave is different all around the world, the average is 6 days. The UK is less than half of that with 42 days, Slovakia gives the most with 238 days.
  • The % of women who achieved tertiary education in the UK (47.7%), is higher than the global average (40.7%). Israel is at the top with 88%.
  • The global average for the proportion of women in ministerial positions is 34.44%. The UK is beneath that with 23.81%, whereas Belgium comes out on top with 57.14%.

Photo courtesy of Canva.com

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Most secure jobs are medical practitioners   

Technology is expected to put 1.5 million people out of work as AI takes over roles performed by people. 

Research conducted by Utility Bidder analysed 369 jobs to determine which jobs are more likely to become automated.  

Routine and repetitive tasks in the workplace are easily replaced by AI as an algorithm is more likely able to carry out these tasks more quickly and efficiently than humans. Waiters are most at risk of losing their jobs; since the start of the pandemic, we’ve seen restaurants implement online ordering directly from tables resulting in fewer waiters needed to take food orders.  

Shelf fillers can also be replaced by a robot counterpart as AI systems can easily be programmed to carry out repetitive tasks. Robots also don’t require an hourly wage.  

Gender inequality in the workplace continues as women are more at risk of losing their jobs to automation with 70.2% of the roles threatened by automation currently occupied by women.  

Young employees are also at risk as job roles for 20- to 24-year-olds are more likely to be automated than any other age group.  

The most secure jobs include medical practitioners, higher education and teaching professionals, occupational therapists and physiotherapists, dental practitioners, and psychologists.   

 

Have you got news to share with us? Please email debbie@talintpartners.com

Photo courtesy of Canva.com

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Talent Solutions

Workday, Inc. has entered into a definitive agreement to acquire VNDLY, an industry leader in cloud-based external workforce and vendor management technology, it was announced on 18 November. With VNDLY, Workday will provide organizations with a unified workforce optimization solution that will help organizations manage all types of workers and support a holistic talent strategy, including insight into costs, workforce planning needs, and compliance.

Details regarding proposed acquisition of VNDLY
Under the terms of the definitive agreement, Workday will acquire VNDLY for consideration of approximately $510 million and is expected to close in Q4 of Workday’s fiscal year 2022, subject to certain conditions and regulatory approvals.

Pete Schlampp, Chief Strategy Officer, Workday commented: “As organizations expand the definition of their workforce to meet growing business and talent demands, they need solutions that provide a holistic view of all worker types – including contingent workers – so they can better plan for and meet the great opportunity in front of them.”

Shashank Saxena, co-founder and CEO, VNDLY commented: “VNDLY is at the forefront of the vendor management industry with an innovative and intuitive approach. The powerful combination of our technologies and talent will help customers better manage their evolving workforce dynamics, helping them keep pace with today’s changing world of work.

“By joining Workday, we’ll be able to expand the value we bring to customers, helping provide greater visibility, collaboration, and oversight to workforce needs and opportunities.”

 

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PageUp, the global talent management software company has expanded its UK footprint by its acquisition of eArcu, a UK-based provider of SaaS hiring solutions, it was announced today.

eArcu was founded in 2009, and its talent acquisition suite enables well over 100 customers in the UK and around the world. The combination of PageUp and eArcu’s talent management offerings will allow the PageUp Group to accelerate its presence in the UK and European markets. It will provide existing and new eArcu customers access to an expanded portfolio of recruitment marketing and talent management solutions.

PageUp CEO Mark Rice commented: “We’re excited to bring eArcu into the PageUp family. We look forward to working with the team to build on their well-deserved reputation for innovation and world-class customer service.”

eArcu CEO Andy Randall commented: “After a period of sustained growth, we’re thrilled to join forces with PageUp, a major player in the global talent management space. This will be a fantastic time for our clients who will benefit from the synergies between us, and for our team to bring their thought leadership to an ever-growing audience.”

 

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