Tag: HR Tech

Mobile makes up 80% of the working population, says Bersin Report

Research and advisory group, The Josh Bersin Company, has revealed that 80% of the current working population is “deskless”, this according to its latest report called The Big Reset Playbook: Deskless Workers.

This latest report is based on insights from the company’s ongoing Big Reset executive working groups. The report focuses on the recommended practices needed to create optimal work experiences for “deskless” employees in retail, healthcare, manufacturing, hospitality, transportation, and other sectors.

The report also revealed that based on current research by multiple sources, it’s in fact hourly workers who take the lead in resignation statistics.

Josh Bersin commented: “Because so little attention has been given to the working and personal needs of deskless employees, companies are now seeing mass resignations, unionisation efforts, and scores of unfilled jobs.”

The seven critical components of deskless work according to The Big Reset Playbook are:

  1. Promote and enable human connections and time for creativity. Deskless workers are the closest to the customer, but a mere 6% of manufacturing companies and 7% of consumer companies design jobs to allow people time to rest, reinvent, and innovate, compared to 21% of technology firms and 29% of professional services companies.
  2. Train managers to better coach deskless workers. Many companies fail to adequately support managers in the training and development of their people. Just 11% of hospitality companies invest in developing leaders at all levels, compared to 75% of pharmaceutical companies.
  3. Make the commute easy and establish belonging at work. Because remote work is not feasible for deskless workers, they need extra support with easy and safe commutes. A sense of belonging is especially important in light of the current resignation trends and skills shortages. Leaders need to demonstrate that they are actively listening to employees and taking actions as appropriate.
  4. Support the deskless worker’s entire life. Work flexibility is often not an option for deskless workers, so they need backup for taking care of families and support for balancing finances. The vast majority live paycheck to paycheck, and only 13% of the 2.7 billion deskless workers worldwide have paid sick leave.
  5. Help deskless workers build fulfilling careers. Deskless workers – especially those who may be in jobs ripe for automation – need pathways to future-proof careers.
  6. Create a deskless-first culture. A sense of belonging and community is critically important for deskless workers, yet many are often disconnected from the overall corporate mission and values when communication channels are designed for deskbound employees.
  7. Provide tools and services geared for mobile. Deskless workers are often left behind with no access to communication, tools, or resources. Mobile-first or adaptable approaches should be implemented.

Josh Bersin, global HR trends analyst and CEO of The Josh Bersin Company, commented on the findings: “As we go into the second winter season of the pandemic, hybrid work continues to be especially important, and much work remains to be done to design a new paradigm. In parallel, we must not forget the 80% of employees around the world have a work reality that is drastically different from their managers. Work strategies must keep in mind the needs of shop floor employees, restaurant servers, nurses, doctors, pharmacists, teachers, truck drivers, and warehouse workers.

“Many things have changed since March 2020, and deskless workers are at the receiving end of many of the most difficult work challenges. In some industries such as transportation or hospitality, large numbers of people were furloughed or laid off. Healthcare employees had to face extreme health risk in coming to work. Designing a new work reality for these deskless workers is a lesson in empathy, listening, learning, and communication.”

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Workday, Inc. has entered into a definitive agreement to acquire VNDLY, an industry leader in cloud-based external workforce and vendor management technology, it was announced on 18 November. With VNDLY, Workday will provide organizations with a unified workforce optimization solution that will help organizations manage all types of workers and support a holistic talent strategy, including insight into costs, workforce planning needs, and compliance.

Details regarding proposed acquisition of VNDLY
Under the terms of the definitive agreement, Workday will acquire VNDLY for consideration of approximately $510 million and is expected to close in Q4 of Workday’s fiscal year 2022, subject to certain conditions and regulatory approvals.

Pete Schlampp, Chief Strategy Officer, Workday commented: “As organizations expand the definition of their workforce to meet growing business and talent demands, they need solutions that provide a holistic view of all worker types – including contingent workers – so they can better plan for and meet the great opportunity in front of them.”

Shashank Saxena, co-founder and CEO, VNDLY commented: “VNDLY is at the forefront of the vendor management industry with an innovative and intuitive approach. The powerful combination of our technologies and talent will help customers better manage their evolving workforce dynamics, helping them keep pace with today’s changing world of work.

“By joining Workday, we’ll be able to expand the value we bring to customers, helping provide greater visibility, collaboration, and oversight to workforce needs and opportunities.”

 

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Bullhorn, a global leader in cloud-based software for the staffing industry and Pixid, a European-owned cloud-based recruitment technology provider have joined forces to increase their service offering for their clients. This partnership is set to reinforce both enterprises’ position in key global recruitment markets.

The evolution of recruitment solutions ecosystem has seen innovative start-ups challenge larger enterprises. Bullhorn historically has actively sought out partnerships with those businesses offering the most innovative solutions. This has enabled Bullhorn customers to connect with other recruitment and HR systems.

PIXID VMS is the first global mid-market, fast-to-deploy, pay-as-you-go Vendor Management System (VMS) to implement a full two-way integration with Bullhorn. This is of major benefit for temporary staffing agencies and MSPs, who will now be able to connect these two very powerful tools.

The PIXID VMS solution enables temporary staffing agencies to streamline their contingent staffing processes and seamlessly connect with their end clients and workers. The new integration between Bullhorn and Pixid VMS, will allow recruitment suppliers to receive requests, identify, select and supply suitable candidates for contingent work assignments directly via the Bullhorn system, within seconds.

Group President of PIXID Group, Etienne Colella says: “PIXID Group has adopted a partnership strategy to connect the very best recruitment and staffing industry players to our state-of-the-art solutions. We look forward to growing further opportunities with Bullhorn as our markets in Europe and around the world expand.”

Peter Linas, CPO and EVP of Corporate Development at Bullhorn says: “We are delighted that Pixid Group has chosen to partner with Bullhorn. By combining PIXID VMS with our world-leading technology, Bullhorn users are now able to connect these two very powerful and complementary tools, giving them a competitive advantage by greatly expanding their abilities to provide rapid and reliable contingent staffing services to their clients via the Bullhorn platform.”

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Personio, an HR software for SMEs in Europe, is ramping up its efforts to invest and expand its footprint in the UK with an upgrade to a new and larger office in London’s Soho, new senior hires, and plans to further grow the team.

Larger office space in today’s hybrid workforce landscape seems out of place but Personio is expanding its footprint globally with up to 500 new hires also announced in its Dublin offices along with expansions in Madrid and Munich. Personio clearly has increased headcount and company growth at front of mind. Hanno Renner, co-founder and CEO of Personio has said that the business is committed to a hybrid way of work, so the increase in office space globally will be geared for that.

The fast-growing HR tech company has experienced strong demand in the UK as businesses have recognised the need to automate and digitise processes, in order to boost productivity. Personio’s UK revenue in Q1 2021 was more than 10 times greater than the same period last year. It counts leading SMEs such as Mindful Chef, Tractable and Numan among its UK customers, as well as Premier Inn, Statista and SkyTeam internationally.

Renner says, “The UK market is highly underserved in terms of HR software for SMEs. And appetite for this has only increased as a result of the pandemic, with businesses increasingly needing new ways to manage remote and hybrid workforces. With the UK representing one of our most important markets we’re keen to further invest in the UK and support the country’s six million SMEs as they get back on track and play a key role in fuelling the country’s economic recovery.”

As part of its growth, Personio has doubled the size of its London team over the last quarter. With the appointment of Sam Richards, Personio’s new Country Manager for the UK and Ireland, who joins Personio from Eventbrite, Personio has tapped into London’s tech talent pool to further strengthen its management team in the capital. Richards’ role will focus on increasing Personio’s UK and Ireland customer base and making Personio the leading HR solution for SMEs in the region.

New additions to the team also include Loretta Ediam as Head of Product Operations and Nick Peart as Vice President Marketing, who joins from Databricks and Zendesk, where he’s accompanied both companies on their journeys to their IPO. They will all join Ross Seychell, Chief People Officer and Ben Kiziltug, Head of Northern Europe in the new, larger London office recently opened in Soho.

Ross Seychell, Chief People Officer at Personio: “People are the single biggest influencer on the success of any business, and as such, we’re extremely committed to hiring top talent across all of our European offices to drive us forward. London remains one of the best places for tech companies to hire talented people, and Loretta, Nick and Sam all have proven skills and diverse experience and will be invaluable assets to our team here in the UK.”

Looking ahead, Personio is on track to grow its London presence almost fivefold by hiring an additional 40 new employees over the next two years. To make this happen, the company is hiring talent in all areas of the business, with a particular focus on sales and marketing as well as product analysts for its London team.

Offering SMEs recruiting, HR management and payroll support through its all-in-one HR software, Personio, which is headquartered in Munich, also operates from offices in London, Dublin, Madrid, with its new Amsterdam office set to open in autumn 2021.

 Allen Simpson, Acting Chief Executive, London & Partners said: “It is fantastic news Personio are growing their London footprint, demonstrating their commitment to the UK and their success so far in the UK market. We’ve seen the accelerated adoption of HR tech solutions over the last year as the world has adapted to new ways of working and Personio’s rapid growth in the UK is testament to their innovative offering for SMEs. London is a global hub for tech and innovation and Personio’s new Soho office right in the heart of London’s West End is a great place to be, an area home to some of the world’s fastest growing tech companies. We look forward to seeing Personio continue to grow in London and globally.”

In January this year (2021), Personio announced $125 million of new and pre-emptive Series D funding in an investment round that values the business at $1.7 billion, placing Personio among the most valuable private software companies in Europe. This latest funding came only 12 months after the company received $75 million of Series C funding in 2020, bringing its total funding to $250 million since launching in 2015.

 

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Digitisation, strategic workforce planning and more agile HR are among the most pressing people management issues HR leaders should focus on during the post-pandemic phase.

That was the finding of a large-scale study carried out by Boston Consulting Group (BCG) and the World Federation of People Management Associations (WFPMA).

The two organisations surveyed more than 6,600 respondents in 113 countries and interviewed more than 30 executives at leading companies and start-ups worldwide for the report entitled Creating People Advantage 2021: The Future of People Management Priorities.

“Our results offer critical guidance for CHROs, senior people management executives, and all other leaders – including CEOs – aiming to build a future-proof workforce and workplace to support execution of their company strategy,” said Jens Baier, a senior partner at BCG and co-author of the report.

Key focus areas
The report considered 32 people management topics, ranking them according to the future importance of each topic, as well as companies’ current capabilities for addressing each one.

The authors then came up with a list of three key priority topics, broadly defined as areas that respondents recognised as being highly important in future, but where their current capabilities were lacking.

The first was digitisation, including the use of new technologies such as people analytics, cloud-based applications, AI and robotics.

The authors noted that ‘digital, AI, cloud and robotics in HR’ was the capability ranked lowest by those surveyed, and by some way.

“This is a distressing result, given the prevalence of technology in all aspects of a company’s operations, including people management,” said the report.

The second was talent, including strategic workforce planning, leadership development, upskilling and reskilling, and working with an ecosystem of employees, contractors and other types of labour.

Within that, a key finding in the report was the need to create personalised experiences for employees. Of the survey respondents, 85% said focusing on employee needs and expectations was a key factor in succeeding in the increasingly intense war for talent.

“Companies today must navigate an exceedingly challenging business environment – and strong, proactive people management is the only way to ensure that companies have the right talent in place to succeed,” said Bob Morton, President of the WFPMA and co-author of the report. “A data-driven, objective approach that places people at the front and centre of work can help HR leaders allocate scarce resources to the most urgent priorities.”

The final topic identified was the future of work, including more agile HR, the incorporation of ‘smart’ work, and change management.

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By David McCormack, CEO, HIVE360

Looking after the welfare of the business and its workers is not only beneficial for performance and profitability, it is a legal requirement in a growing number of sectors like the fresh produce, food packing and processing industries that are governed by employment standards regulated by the Gangmasters & Labour Abuse Authority. Recruitment agency outsourced PAYE payroll, wellbeing and benefits provider, HIVE360, is a GLAA license holder.

The Gangmasters & Labour Abuse Authority (GLAA), is a Non-Departmental Public Body of the UK Government, and a national enforcement agency whose role is to protect workers from labour exploitation.

The GLAA began in April 2006 after the horrific deaths of Chinese cockleshell pickers in Morecambe Bay. Since then, it has regulated businesses providing workers to the fresh produce supply chain and horticulture industry, to ensure they meet the exacting employment standards required by law. It investigates reports of unlicensed trading, worker exploitation, illegal labour provision, and offences under the National Minimum Wage and Employment Agencies Acts.

Despite the incredible work of the GLAA, its latest figures are concerning – the number of potential victims of exploitation more than doubled last year to 15,186.

This is far from okay. We believe everyone deserves the best work:life experience, to feel safe at work, and to never be exploited. These values have been the foundation for building HIVE360, and our GLAA licence is central to how we work with and support our clients, strategic partners, and labour providers, and to our own workplace policies. Currently, HIVE360 is one of around 1000 active GLAA licence holders, and we are all subject to regular compliance inspections on health and safety, accommodation, pay, transport and training standards. Non-compliance will result in the GLAA revoking the licence.

People-first

Many of the UK’s leading temporary worker recruitment agencies, operating extensively in the GLAA sector, work with HIVE360 to provide vital welfare support and transparency of pay. Earlier this year, we launched a unique strategic partnership with Rocket Software, which provides temporary workers software to around 300 temporary worker recruiters, and payroll and accounts software solutions to 60,000 key workers.

At the time, the company’s MD Danny Steel was clear about the significance of HIVE360’s GLAA license: “We have been looking for a strategic partner in the employee benefits space and found HIVE360 innovative, collaborative, progressive and creative.  As a GLAA license holder with much experience in this vital sector, we felt HIVE360 a really good fit.”

An embedded employee/candidate engagement strategy that looks after payroll and people continues to take an important part in candidate retention and attraction rates.

On-the-go engagement in hand

As well as being an expert in recruitment agency PAYE outsourced payroll, HIVE360 goes further to add value to candidates’ experience, with our unique customisable engagement app Engage.

Provided as a standard element of our outsourced payroll solution, Engage gives employees and temporary workers access to a range of health and wellbeing benefits and services:  24/7, confidential access to mental health support, counsellors and GPs, a personal doctor, support helpline and care support, gym memberships, high-street, lifestyle, dining and insurance discounts, a training platform, along with a secure digital payslips portal and a real-time workplace pension dashboard to support employees’ financial wellbeing.  To find out more, visit www.hive360.com.

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  • 35 top performing talent tech providers shortlisted in 13 award categories  
  • 20 judges will choose the Talent Tech Champion of Champions from all category winners  
  • All winners will be revealed at a live Gala Lunch at the Kings Fund on 2nd July  

TALiNT Partners has today announced finalists for the 2021 Talent Tech Star Awards, which shine a spotlight on the full spectrum of HR and Recruitment technology solutions for employers, recruiters, candidates and contractors.

“All 35 finalists for the TIARA Talent Tech Star Awards have been shortlisted in 13 highly competitive categories, from Workforce Solution of the Year to the Innovation Award,” said Alex Evans, Programme Director of TALiNT Partners. “Whilst challenging for everyone, the last 12 months have provided the perfect opportunity to demonstrate the value and impact of their solutions during a time of accelerated digital transformation and the evolution of work. 

 “The TIARAs are distinguished by the rigour of its judging process and the quality of its judging panel,” he added. “A wide range of HR and RecTech have been assessed through five key metrics: employee excellence; innovation; client service; business growth; and purpose.”    

Finalist entries will now be scored by an independent panel of expert judges drawn from HR, Recruitment, Compliance, Investment and Procurement to determine a winner in each award category. All judges will convene to debate and choose the overall Champion of Champions.

This year’s Chair of Judges is Martin McCourt, the former Dyson CEO who is now Chairman and Non Executive Director of companies including Tharsus, Weber, HeadBox, Lightfoot, and FreeFlow Technologies.

“Last winners Talent Tech Star Awards were championing transformation in different parts of the talent ecosystem and showing the impact of technology on everything from candidate experience to learning, onboarding and workforce management,” he said. “As a TIARA judge and investor, I’m looking for big ideas from great leadership and management teams who are achieving great things. With such a strong shortlist, this year’s winners will inspire others to aspire to greater ambition and impact. I look forward to celebrating with them in July.”

New accolades for 2021 include the Talent Tech Scale-Up Award, The D&I Solution of the Year, and the Talent Tech Leader of the Year, sponsored by Optima Corporate Finance. Optima founder Philip Ellis re-joins the judging panel. “It’s great to see so many of last year’s winners defending their title this year against some very strong new contenders,” he said. “I’m excited to see who triumphs in the Talent Tech Scale-Up and Leader of the Year categories and debating this year’s Champion of Champions.”

The Talent Tech Star Awards also recognise tech solutions offered by umbrella companies.  Phil Pluck, CEO of the FCSA joins the TIARA judging panel to review the Workforce, Contractor and Compliance award categories.

The full list of TIARA 2021 Talent Tech Star Award Finalists can be viewed at https://talenttech.tiara.talint.co.uk/2021-finalists/

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TIARA 2021 Talent Tech Star Finalists Announced 

  •  > 35 top performing talent tech providers shortlisted in 13 award categories  
  • > 20 judges will choose the Talent Tech Champion of Champions from all category winners  
  • > All winners will be revealed at a live Gala Lunch at the Kings Fund on 2nd July  

19th May 2021 – TALiNT Partners has today announced finalists for the 2021 Talent Tech Star Awards, which shine a spotlight on the full spectrum of HR and Recruitment technology solutions for employers, recruiters, candidates and contractors.

“All 35 finalists for the TIARA Talent Tech Star Awards have been shortlisted in 13 highly competitive categories, from Workforce Solution of the Year to the Innovation Award,” said Alex Evans, Programme Director of TALiNT Partners. “Whilst challenging for everyone, the last 12 months have provided the perfect opportunity to demonstrate the value and impact of their solutions during a time of accelerated digital transformation and the evolution of work. 

 “The TIARAs are distinguished by the rigour of its judging process and the quality of its judging panel,” he added. “A wide range of HR and RecTech have been assessed through five key metrics: employee excellence; innovation; client service; business growth; and purpose.”    

Finalist entries will now be scored by an independent panel of expert judges drawn from HR, Recruitment, Compliance, Investment and Procurement to determine a winner in each award category. All judges will convene to debate and choose the overall Champion of Champions.

This year’s Chair of Judges is Martin McCourt, the former Dyson CEO who is now Chairman and Non Executive Director of companies including Tharsus, Weber, HeadBox, Lightfoot, and FreeFlow Technologies.

“Last winners Talent Tech Star Awards were championing transformation in different parts of the talent ecosystem and showing the impact of technology on everything from candidate experience to learning, onboarding and workforce management,” he said. “As a TIARA judge and investor, I’m looking for big ideas from great leadership and management teams who are achieving great things. With such a strong shortlist, this year’s winners will inspire others to aspire to greater ambition and impact. I look forward to celebrating with them in July.”

New accolades for 2021 include the Talent Tech Scale-Up Award, The D&I Solution of the Year, and the Talent Tech Leader of the Year, sponsored by Optima Corporate Finance. Optima founder Philip Ellis re-joins the judging panel. “It’s great to see so many of last year’s winners defending their title this year against some very strong new contenders,” he said. “I’m excited to see who triumphs in the Talent Tech Scale-Up and Leader of the Year categories and debating this year’s Champion of Champions.”

The Talent Tech Star Awards also recognise tech solutions offered by umbrella companies.  Phil Pluck, CEO of the FCSA joins the TIARA judging panel to review the Workforce, Contractor and Compliance award categories.

The full list of TIARA 2021 Talent Tech Star Award Finalists can be viewed at https://talenttech.tiara.talint.co.uk/2021-finalists/

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