Tag: Banking

Is this perk the answer to stress and burnout?

Investment bank Goldman Sachs announced in April that they were moving their senior employees onto a ‘flexible vacation’ policy, allowing for time off when needed instead of fixed maximum days per annum. Junior staff will still receive the statutory leave requirements.

The new policy requires all employees to take at least 15 days off, this in an attempt to change a culture that has previously left bankers depleted and exhausted.

This move can be a powerful recruiting tool. A recent Fortune and Harris Poll survey showed that half of employees preferred the idea of having unlimited paid time off to a higher salary.

For the most part, this move is applauded by employees and observers, especially in light of an increasingly burnt-out workforce.

The question is whether this is the great benefit everyone expects it to be and whether it will change the culture in a competitive environment such as Goldman Sachs?

Kiki Stannard, Managing Director at ZEDRA, commented: “It’s well known that employers are determined to keep their best and brightest employees, particularly those who work the hardest and contribute the most. With 24/7 connectivity nearly everywhere globally, finding time away from the demands of a stressful job are becoming more and more difficult. It is often a challenge for those in the highest demand to get a decent amount of time off to rest and recuperate properly –  both physically and mentally –  never more so than in the world of financial services.

It may have come as a surprise to many to read that internationally renowned investment bank, Goldman Sachs, announced that senior staff are being moved to a ‘flexible vacation’ policy which will permit time off when needed and not adhering to fixed maximum days per annum.

Having been hailed as progressive for the industry and designed to encourage a decent amount of time off to support health and wellbeing (there will be a minimum level of time off for junior staff which aligns with the statutory requirement in any event), will there really be any change in culture or attitude at Goldman Sachs – often viewed as fiercely competitive?

In the US, the tech sector has actually been offering unlimited vacation for many years which might sound like a significant benefit where vacation is around ten days plus public holidays.

The reality however can be quite different.

  • The unlimited vacation is only on the basis that the employee’s work is done, or the break will not disrupt the business, often leading to employees logging on regularly whilst they are away
  • Confusion can arise around the use of the policy and different interpretations as to exactly what amount is acceptable as ‘unlimited’ according to who your line manager happens to be
  • There can be an inclination to cancel a day’s leave when something urgent comes up at work
  • Blurring of the lines can be seen where there is a performance issue requiring careful management or additional employee support
  • Does unlimited vacation just mask real sick days?
  • Does unlimited vacation result in a duvet day for anyone who is just not that motivated?
  • How can you shake that Monday morning feeling when you know that not turning up today is ok?

Unlimited holidays can work for some businesses and sectors, but this type of policy won’t work for every company. In today’s environment it might act as a great benefit to entice new, often younger, starters to join a company. It’s always important to engage with staff and key stakeholders to get a better idea of the appetite for such a policy before committing and if there is desire, prepare thoroughly to avoid any negative ramifications to individual staff and company morale.”

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31% of financial services and banking professionals to leave the industry due to pressure

One third (31%) of financial services and banking professionals plan to leave their industry, and a further third (31%) are planning to stay within the industry but leave their current roles, reveals a new report.

According to the study by the digital accountancy platform, LemonEdge,  33% of financial service and banking professionals believe that working from home and hybrid working has increased burnout. Fourteen percent state that burnout has risen exponentially. The study also revealed that 23% of these professionals are worried about physical and mental health.

When asked why workers are planning to leave their positions, the following reasons were cited:

  • Heavy workload (42%)
  • Manual processes (36%)
  • Long working hours (32%)
  • Tight deadlines (26%)
  • Increasing demands from management (25%)

One in six of the financial services workers who were surveyed feel like they can no longer continue or no longer desire to continue in their role within the industry.

When asked what would help overcome burnout, 33% of financial services professionals agreed that a reduced workload would reduce burnout. Time off work (27%), support from management (25%), and faster, more efficient technology (23%) were also popular solutions.

Gareth Hewitt, Co-Founder and Chief Executive Officer at LemonEdge, comments: “An exodus of industry professionals is a sure sign that levels of burnout have reached an unacceptable scale. Any experience of  burnout is serious and with thousands of employees planning to leave the industry as a direct result of high pressure, it should be a clear warning to firms before they risk losing valuable talent.

“The risk of burnout to employers is huge, and there are simple measures firms can introduce to reduce the risk of burnout, making the lives of their employees’ much simpler, easier, and with less stress. Firms need to be aware of the impact absenteeism and presenteeism will have on both their employees and business productivity. Just because you’re working from home, or in a hybrid model, doesn’t mean you can’t enjoy time off. With one in four (23%) asking for faster or improved technology to eliminate manual processes, firms need to look at their approaches to improve the lives of their staff. In this day and age, technology, not only can but should, provide the automation and flexibility that can contribute to reduced stress, reduced working hours, and lower risk of burnout. At LemonEdge we are passionate about providing the tools and technology that enable financial services professionals to get home on time.”

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London has the highest hiring demand despite increased cost of living

The latest ManpowerGroup Employment Outlook Survey has found that employers in the UK plan to increase headcount massively in the third quarter of this year. Based on responses from 2,030 UK employers, the survey looks at intentions for increasing, maintaining, or reducing workforce numbers in the next quarter.

Despite aggressively recruiting in the months post-pandemic, businesses are still struggling to fill vacancies.

According to the survey, UK’s employment outlook has tripled in the last 12 months. The Q3 outlook has reached a new high of +35%. This is a 22%-point increase from the third quarter of 2021.

The survey found that:

  • Banking, finance, insurance, and property are at the top of the list, increasing by 14% since the last quarter to +49%
  • London employers are also the most optimistic, increasing 10% in hiring confidence, moving up to +41%
  • The IT and technology industries are similarly committed to recruitment, increasing by 7% to +49% in the next three months
  • Manufacturing employers are also high on the list – the hiring intent is up by 27% to +38%
  • The hospitality sector was down by 9% to +25%.

Chris Gray, UK Director at ManpowerGroup, says: “These record hiring plans demonstrate the continuation of an employment trend, which sees businesses keeping their feet firmly on the gas, despite the familiar challenges with the UK labour market. Despite a shrinking workforce and with a large proportion of inactive workers, employers are still keen to recruit fresh talent to help them deliver their services, and to surf the wave of growth for as long as possible.

“We are seeing an active labour force confident enough to switch employers in the search for higher salaries, across both permanent and temporary categories. This is being driven by the rising cost of living and the need to chase higher wages to combat a dwindling disposable income. Demand for staff still outstrips supply, so the choice for candidates remains plentiful.

“On the other hand, we are seeing businesses work hard to bring in new talent but struggling to retain existing employees. Companies find themselves caught between a rock and hard place, in an effort to strike a balance between hiring new talent and being mindful of the needs and pressures felt by their existing employees.”

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