Tag: SME

Lack of well-being benefits for SME works 

A recent survey revealed that 65% of SME employees are hesitant to take sick leave when working from home.

The survey, conducted by HR Software provider Breathe, looked at the current state of well-being among SME employees. The survey was conducted across 1,264 UK SME employees, and the respondents were asked a series of questions regarding sick leave, mental health, and remote working. The goal of the survey was to establish whether the pandemic had a lasting effect on the working world and the impact of hybrid working.

According to the data, there is an ongoing pattern of presenteeism, with 65% of respondents saying they are less likely to take sick leave when working remotely and 42% of respondents feeling the need to prove their productivity while working remotely.

Of the workers who didn’t take sick leave, despite feeling unwell:

  • 32% could not financially afford to take time off work
  • 25% were too busy to do to take time off
  • 21% didn’t want to let their colleagues down
  • 20% felt pressured to work through it

The data suggests a lack of benefits aimed at employee well-being. Seventy-two percent of SMEs do not offer well-being days despite 35% of workers feeling that well-being days would be helpful.

The survey also found that only half of SMEs offer flexible working, even though 67% of the respondents believe that WFH supports work-life balance and overall well-being

Another finding was that 54% of SME employees work overtime when WFH. Forty-four percent of employees struggle with feeling ‘seen’ by their employers. A further 47% said they were less inclined to take a lunch break when working from home.

The survey also found that:

  • 41% of workers felt that their symptoms weren’t severe enough to take sick leave
  • 36% of SME workers reported mental health issues in the past three months
  • 12% of workers have taken sick leave for mental health reasons
  • 67% of SME workers say working from home improves their work-life balance, but 54% report they are still more likely to work longer hours than usual
  • 48% of SME employees are offered flexible working whereas 27% are not offered it but would find it the most useful benefit

Balancing a company culture in a hybrid working world is a challenge, and SME leaders need to address toxic traits in their existing culture, like overworking and presenteeism, to maintain a healthy and productive workforce.

Rachel King, UK General Manager, Breathe, commented: “The benefits for mental and physical well-being that come from a flexible approach to work patterns have been widely discussed but are still so important. Flexible working can positively impact physical, mental and financial well-being. That said, working from home has proven effective for many people, but crucially not for all. It’s often the case that people find themselves working longer hours and taking less sick leave, under pressure to be seen as super productive when working remotely. Employers should look for ways to tackle the ‘always-on’ ethos and habits that have crept into remote working culture. Focusing on creating a culture that supports flexible working as standard can benefit teams and improve productivity if handled intentionally.”

Lizzie Benton, Company Culture Coach & Founder at Liberty Mind, added: “As a business, your attitudes, behaviour, and beliefs will all ultimately present to people what you truly think about employee well-being. If people are feeling unseen and pressured to work through illness, that’s really not a good sign. Now is not the time to ignore your culture and the true ripple effect it has on your people. After two years of momentous life changes, employees across the UK are considering whether where they work is adding to their life or taking something away. That’s why it’s important to put your people first when making decisions that impact them both personally and professionally. Creating a positive healthy company culture is ongoing work and it’s a choice that will benefit your business in the long run.”

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Personality over professional and education, reveals survey

A new survey by small business lender iwoca has revealed the most sought-after skills that small business owners look for when hiring new employees and what impacts their hiring decisions.

With small business vacancies hitting record highs at 575,000 (a 72% increase from the same period last year), the survey revealed that more SME owners are looking for personal skills instead of professional ones when hiring.

The top five attributes were:

  • Honesty (44%)
  • Good personality (38%)
  • A skill set that matches the job description (37%)
  • Experience in a similar position (37%)
  • Good at verbal communication (34%)

According to the survey, the least important attribute was an undergraduate degree, with only 6% of small business owners believing that an undergraduate degree is important when recruiting.

When looking at the impact of recruitment on a business, 15% of small business owners believe that poor hires prevent future company growth and a further 11% agree that it leads to fewer sales.

Flexible working arrangements seem to be one way for new hires to meet their potential. Nearly half of the respondents who offer flexible working believed that these arrangements positively affected productivity. Only 7% said that it had a negative impact.

The survey results indicate that millennial business owners are more likely to offer flexible working arrangements, at 43%, compared to older generations, at 35%.

Seema Desai, Chief Operating Officer at iwoca, commented: “Small businesses employ over two thirds of the nation’s workforce. Some of the perceived barriers to applying for a job, such as having a degree, might not be as high as some job seekers think they are. Our research reveals the importance of strong personal skills when applying for roles, and the importance of hiring to the future growth of any business.”

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Over 200 companies entered the survey from across the UK 

The UK’s ‘The Best Companies to Work For survey revealed earlier this month the 2022 Q1 winners ‘Best Companies to Work For’ regional, sectoral, and national league tables in a virtual event attended by representatives from the hundreds of participating companies.

St. Albans-based technology recruitment business, Understanding Recruitment was recognised in sixth position on the league table for ‘Best Small Companies to Work For’ in the UK, as well as receiving a 3-star ‘world-class’ accreditation for its commitment to workplace engagement. 

The event was hosted by TV and sports presenter, Dan Walker, and announced the Q1 rankings that highlighted the companies that scored high for employee engagement (across categories including leadership, personal growth, wellbeing and more), as voted anonymously by staff.  

In 2021, Understanding Recruitment reported a record-breaking year of commercial achievements and hiring and grew by over 30 new team members.  

With entries from over 200 companies across different regions of the UK, Understanding Recruitment ranked on all three Best Companies league tables the company qualified for (‘Small’, ‘Recruitment’ and ‘East of England’), with the following positions, all within the Top 10: 

Best Small Companies to Work For : 6th 

Best Recruitment Companies to Work For: 7th 

Best Companies to Work for – East of England: 6th 

Chris Jackson, Founding Director of Understanding Recruitment, commented: “An engaged team is something to be celebrated, and we are thrilled to see Understanding Recruitment further establish itself as a leader in tech recruitment and an employer of choice with this announcement. Ranking in all three categories is testament to the industry-leading workplace and practices we are working towards building every day here.” 

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Rising divorce rates most likely to hit small firms with brain drain

Employees of SMEs who have gone through a relationship breakdown are four times more likely to leave than those at large companies – and UK SMEs are nearly three times more likely to let the employee go post-relationship breakdown. In fact, 2.3% of SME employees were let go within the year and the redundancy rate per number of employees in 2020 was 0.8% (ONS Labour Market Statistics).

The 2021 Divorce in the Workplace study, conducted by Rayden Solicitors from 133 UK companies, found that divorce created a period of ‘breakup trauma’ – and 4 in every 5 UK employees who had been through divorce or relationship breakdown stated that it had an impact on their ability to work.

Most damningly, it found that 57% of SME employees stated that insufficient support post-relationship breakdown caused them anxiety, depression, or stress; 30% said their productivity suffered; and 16% had to take sick or unpaid leave post-relationship breakdown.

How can SMEs improve their support?

With SMEs accounting for 99.9% of the business population (6 million businesses), according to the Federation of Small Businesses, and 60% of all private sector jobs in the UK (a total of 16.6 million), according to the UK Department for Business Energy & Industrial Strategy, it’s in the interests of UK plc’s recovery to diffuse this time bomb.

According to the study, employees identified the following key areas for improvement to ease the process of going through a divorce in the workplace:

  • More support for mental wellbeing (42%)
  • Offer compassionate leave (32%)
  • Provide recommendations for external support (27%)
  • More privacy on the matter & better protection from HR (6%)
  • Wider workplace culture improvements (11%)

Commenting on the findings, Senior Partner at Rayden Solicitors Katherine Rayden, said: “SMEs need to be sensitive to the fact that divorce can affect their staff beyond their personal lives. Providing the appropriate support will put employees in a better position to cope with their divorce. It’s in the best interest of both the business and its people for SME employers to meet this need.”

Kirsten Keen, HR expert at Cluer HR, added: “If that person is a valued, respected member of the business, it surely goes without saying that it’s in the business’s interest to support that person through their difficult time – continuing to get the best from them and ultimately, retaining talent. It can be as simple as being flexible – allowing employees to attend solicitor meetings and court hearings in work time. Offering counselling services to staff – not just for issues that relate directly to work, but for personal issues, such as relationship breakdowns. Nurturing a culture whereby people talk about their homelife and are open about problems can also be helpful.”

Photo courtesy of Canva.com

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