HIVE360 analysed 2021 data usage of its mobile employee pay and benefits app called Engage and it was revealed that 60% of requests for support via the app’s services were health related. User requests focussed on access to employee assistance services, counselling services, health and fitness advice, GP and doctor support services, and carer support and guidance for those workers also looking after an ill or elderly relative or friend at home.
David McCormack, CEO of HIVE360 commented: “Obviously, 2021 presented its own unique challenges thanks to the pandemic and the restrictions on people as a result of it. Analysis of the Engage user data confirms this, and that one of the knock-on effects on workers was a profound, negative impact on their mental and physical wellbeing throughout the last 12 months.
David continued: “Providing the tools and benefits that support employees’ happiness and wellbeing must be at the heart of a company’s culture, and not considered a token gesture,” says David. “The key is creating an employee benefits programme and portfolio that is in-tune with what they want, when they want it.”
